About the Course

Join our Mastering Crisis Communication Course to gain in-depth knowledge and practical skills in crisis communication. Whether you're a leader in the media sector or an individual looking to enhance message delivery and criticism reception, this course is designed to equip you with the tools needed to handle crises professionally and efficiently. Take the first step towards mastering crisis communication today!

About the Creator

At The Expert Academy, we create practical online courses designed to help professionals build real-world skills with confidence. Trusted by over 1 million learners and backed by more than 50,000 reviews, our courses combine clear tools, proven frameworks and actionable techniques to help learners improve performance, develop practical capabilities and apply what they learn directly in the workplace.

Course Curriculum

6 Chapters · 17 Lessons

  1. 1

    What Is This Course About

    1. What Is The Course About Free preview
  2. 2

    Introduction

    1. (Included in full purchase)

      What Is A Crisis?

    2. (Included in full purchase)

      Types Of Crisis

    3. (Included in full purchase)

      The Impact Of Social Media

  3. 3

    Case Studies

    1. (Included in full purchase)

      Case Study: BP

    2. (Included in full purchase)

      Case Study: Toyota

    3. (Included in full purchase)

      Case Study: The Grayrigg Rail Disaster

    4. (Included in full purchase)

      Case Study: Mariott Hotels

  4. 4

    Preparation And Planning

    1. (Included in full purchase)

      Scenario Planning And Walkthroughs

    2. (Included in full purchase)

      Procedures And Processes

    3. (Included in full purchase)

      Key Statements

    4. (Included in full purchase)

      Roles And Responsibilities

  5. 5

    Key Skills

    1. (Included in full purchase)

      Being Alert

    2. (Included in full purchase)

      Communication

    3. (Included in full purchase)

      Evaluation

    4. (Included in full purchase)

      Course Summary And Action Plan

  6. 6

    Interactive Project

    1. (Included in full purchase)

      Interactive Project

Ready to Master Crisis Communication?

Enroll in the Course Today and Enhance Your Crisis Management Skills

£19.99

Enroll Now Get a Free Preview